Saturday, January 06, 2007

Marriott angers planners from cost to cost

In a move that might signal the beginning to the end of third-party or independent meeting planners commissions, Marriott announced in December of 2006 that you will need to sign up and pay them to get your commissions after June 1st, 2007

Listen to angry event planners and what they plan to do about it. Learn what you can do to get your voice heard.


On today’s show:

Marriott makes you get an IATAN number and pay them to get your commission checks. You will need to wait 45 days for your payment. Call their Hotline at: 800-445-1551 to learn more.

Nick Sotis with ProSites sounds off on how he feels.
Listen to Terri’s tips on how to protect your company.

What you can do:

1. After you listen to the show post your comment below. Your voice will be heard by Marriott.

2. Call us and leave a message for the show.
866-438-4800 x 88. Learn what others are doing to stop this by Marriott and other companies.

3. Email this link to all your friends and tell them to
comment and get involved.

4. Call and email your local and national MPI chapters and all associations to get involved.

Read Rayna Katz Blog

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Anonymous Anonymous said...

We were skeptical that having an IATA number would make a difference but it truly has. As an example, we had a meeting the first week of December and received our commission 2 weeks later....we could not believe it. In looking at our payment records, our commissions are being paid on a much more timely basis. And the nice thing is that the IATA number is good for all the hotels....not just Marriott. It is well worth the fee and the "pain" of filling out the forms.

I am not concerned about Marriott limiting our commission or dropping the commission percentage. Approximately 35% of all Marriott business comes from third parties.

Marriott is trying very hard to find ways to take care of their intermediary partners.....bringing the IATA number into play will help expedite commissions because it is a "normal" business process within the hotel industry. The accounting clerk knows what an IATA number is and they are instructed to pay IATA numbers as quickly as possible. This is true for all hotels.

Good luck!

1/10/2007 7:14 AM  
Anonymous Anonymous said...

The number on the website for the Marriott hotline is not correct. It is ReMax. You should look into that

1/18/2007 4:58 AM  
Blogger David Martin said...

Remax.. thank you its 445 not 455..

1/18/2007 6:24 AM  
Anonymous Anonymous said...

Why would an Independent Planner want to get an IATAN number if they have absolutely nothing to do with travel? Marriott has Marriott Rewards numbers that they invented...why not use those numbers. Why not train their accounting departments to work more efficiently instead of making Independent Planners do their jobs for them?

2/06/2007 7:31 AM  
Blogger David Martin said...

Good point. Thank you for your views.

2/06/2007 10:12 AM  

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